On A Bandwidth RAM-page

Fun Stories

ISP | Melbourne, VIC, Australia (I sell a customer a new connection because they want it ‘to go faster.’) Customer: “We’ve had this connection for a few weeks and there’s no difference in speed. You promised me it would be faster.” Me: “That’s strange. It should be much faster. Let[…]

Any Data Port In A Storm

Fun Stories

ISP | Gulf Shores, AL, USA (It is shortly after a Hurricane Katrina. We caught some heavy winds and high water. The customer is in a beach-front condo. Tier one customer support has just forwarded me this customer’s ticket and call.) Me: “This is tier three support. How may I[…]