Dying To Get Some Service

Dying To Get Some Service

Fun Stories

By BD Coffee Shop | OH, USA

(I am deathly allergic to strawberries. Ingesting even a tiny trace of strawberry sends me into anaphylactic shock, for which I keep an EpiPen on me. This instance occurs late one evening while I am in the back doing dishes after a late lunch break. Somehow, strawberry must have gotten into my food because I suddenly find my throat closing and my face and chest swelling. I frantically ask my coworker to call 911 before my throat closes all the way and I practically collapse. She injects my EpiPen, and as my airway begins to clear and the panic subsides slightly, I am able to hear an exchange happening through the headset.)

Customer: “…seriously? This ambulance is completely blocking the drive-thru lane. This is ridiculous. How am I going to be able to get out of here? Can I even still get my coffee?! UGH!”

Coworker: *with all the sarcasm she can muster* “Terribly sorry to inconvenience you, ma’am. We have an employee dying in the back room.”

Customer: “What? You’re just saying that!”

Coworker: *fed up* “Sorry, the drive-thru lane is closed right now. If you want coffee you’ll have to come inside.”

Customer: “This is TERRIBLE customer service! I’m NEVER coming back here! Ridiculous!”

(I hope she never does come back! Glad your coffee was more important than my LIFE, lady!)

Source: Not Always Right

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